Soon, you’ll start to see something different about your landlord. We will have a new name and a whole new look to serve you better.
Three landlords are part of Housing Plus Group – South Staffordshire Housing Association, Severnside Housing and Stafford and Rural Homes. Together, we are becoming Homes Plus.
2020-21 was a year like no other, with our customers, colleagues and partners making a positive difference throughout an unprecedented crisis. We’re proud to share these stories in our 2020-21 annual report.
How did we do? Share your feedback on our annual report to be in with a chance to win a £25 shopping voucher.
Thank you for letting us know your views on the proposed consolidation of Severnside Housing, Stafford and Rural Homes (SARH) and South Staffordshire Housing Association (SSHA) and the re-naming of SSHA. Following your feedback, the Board has decided to proceed, and steps are being taken to create one landlord, SSHA (renamed Homes Plus Limited).
Government guidance has recently changed. However, Housing Plus Group will be keeping Covid secure working practices in place. We believe this the safest decision for our customers, staff and communities. In addition, this enables us to continue providing services including vital repairs work.
Please see here for further information.
Although the pandemic is affecting our staffing levels, our emergency repairs service is operating as usual. If you need to report an emergency repair, call 0300 300 0059. Please bear with us as it may take more time for your call to be answered during busy times and outside office hours.
We are also committed to carrying out non-emergency repairs but our response time for these repairs is currently longer than usual. You can report non-emergency repairs 24/7 online. To allow us to dedicate our resources where they are most needed, please do not call to ask for updates about non-emergency repairs as we will contact you as soon as we have more information.
Your support and patience during this difficult time is really appreciated.
In response to the pandemic, Housing Plus Group in association with Jewson created a COVID-19 Community Fund which awarded emergency grants of up to £2,000. We have now donated a total of £27,657 to...
A leading local housing association has announced a new team dedicated to helping build stronger, safer communities across Staffordshire and Shropshire.
Working in partnership with local councils, the police and other agencies, Housing Plus Group’s Community Safety Team will be working to improve community safety by reducing incidents of...
Work is underway on a landmark housing project that will provide much needed homes for affordable rent and shared ownership in the heart of a popular Shropshire market town.
Planning permission for nine new homes on the site of the former Beehive pub in Shifnal was granted in March...
Do you need advice to get into work, support to get online or guidance to get your finances back on track?
We are here to help.
Our Meole Brace Den in Shrewsbury will be re-opening on Monday 19 July 2021, offering a new free weekly programme of support sessions.
You can find out more and book a session slot here
Please note: Due to current Covid-19 government guidance all appointments must be pre-booked.
We have become aware that some customers are receiving scam phone calls or text messages claiming to be from their local housing association. These messages are advising customers to contact their local housing association on Whatsapp.
Please note: we do not use Whatsapp as a method of communication. If you receive a call or text message that you think may be a scam, please report any concerns to us on 0300 300 0059 or enquiries@severnsidehousing.co.uk
If someone comes to your home, please:
1. Always ask for identification before letting anyone into your home. Our staff, as well as our contractors, always carry ID.
2. Don’t deal with people who don’t have proper identification with them.
3. Report any concerns to us on 0300 300 0059 or enquiries@severnsidehousing.co.uk.
4. If you feel unsafe call the police.
Severnside Housing
Severnside House, Brassey Road, Old Potts Way, Shrewsbury, Shropshire SY3 7FA
Registered as a Charitable Community Benefit Society (8084)
Registered with the Regulator of Social Housing (LH4325)
VAT Number: 135 5241 33
