Opening hours

Christmas opening hours

Please note our offices are closed during the Christmas period. We will close for Christmas on Friday 21 December 2018 and reopen on Wednesday 2 January 2019.

Got an emergency repair?

If you have an emergency repair to report, please call our out of hours service on 0300 300 0059, which is staffed 24 hours a day.

Normal opening hours

Our current reception and office hours are listed below.

Monday 8.30am to 5.00pm
Tuesday 8.30am to 5.00pm
Wednesday 8.30am to 5.00pm
Thursday 8.30am to 5.00pm
Friday 8.30am to 4.00pm

When you contact us by phone we will ask you some security questions to identify you before we can discuss any personal information. If you would like someone else to talk to us on your behalf you will need to contact us and give us your permission.

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