Opening hours

Our current reception and office hours are listed below.

Monday 8.30am to 5.00pm
Tuesday 8.30am to 5.00pm
Wednesday 8.30am to 5.00pm
Thursday 8.30am to 5.00pm
Friday 8.30am to 4.00pm

When you contact us by phone we will ask you some security questions to identify you before we can discuss any personal information. If you would like someone else to talk to us on your behalf you will need to contact us and give us your permission.

New opening hours from April 2018

You will see that we are extending our overall opening hours as we will open at 8.30am on a Thursday morning instead of 10am.

We hope that our new opening hours will make it more convenient for you when you need to talk to us.  Of course, our out-of-hours telephone service on 01743 360945 is available for you to report emergency repairs outside our regular opening hours.

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