Opening hours

Our reception and office hours are:

Monday 8.30am to 5.00pm
Tuesday 8.30am to 5.00pm
Wednesday 8.30am to 5.00pm
Thursday 10.00am to 5.00pm
Friday 8.30am to 4.30pm

When you contact us by phone we will ask you some security questions to identify you before we can discuss any personal information. If you would like someone else to talk to us on your behalf you will need to contact us and give us your permission.

Christmas opening hours

Friday 22 December - 8.30am - 4.30pm

Monday 25 December - Monday 1 January - Closed

Tuesday 2 January - 8.30am - 5.00pm

Got an emergency repair?

If you have an emergency repair to report when we are closed please call our out of hours emergency repairs number on 01743 360945, which is staffed 24 hours a day.

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