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Assisted garden service

Changes to the free assisted gardening service

In the past, some Severnside customers have benefited from a free assisted gardening service, delivered as part of an external landscaping contract. That contract has come to an end by mutual agreement and the assisted gardening service is now being withdrawn.

Grounds maintenance will continue for the communal gardens in retirement living communities, in shared gardens around bungalows or apartment blocks and in the green amenity spaces which are a feature of some neighbourhoods. 

Providing the assisted gardening service cost a significant amount each year in Shropshire. At a time when the rental income of housing associations is being significantly reduced, we are having to make difficult decisions to ensure that we deliver value for money for all customers and can continue to provide good quality homes and services for people in need.

We do understand that this will be unwelcome news for some customers. As well as providing affected customers with as much notice as possible, we are also inviting you to contact our money advice team to find out whether you are entitled to financial support to help you meet any additional costs of garden maintenance.

For further information and advice contact us on 0300 300 0059.

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