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Planned improvements

We are continuing to prioritise emergency repairs. This means that, due to the impact of covid-19, there are delays to our planned improvements programme. We apologise for any inconvenience caused and appreciate your ongoing patience.

Each year we spend over £30m repairing, improving and maintaining homes.

In 2019-20, as part of our planned improvement programme, we:

  • Fitted new kitchens in 509 homes
  • Carried out 583 new boiler installations, helping to cut energy bills for customers
  • Replaced bathrooms in 771 homes and fitted 125 wet rooms
  • Rewired 200 homes
  • Installed 219 new doors
  • Carried out Home MOTs on 2,356 properties 

Useful leaflet

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