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Request a repair

Due to the impact of Covid-19, our response time to non-emergency repairs may take longer than usual. 

Repairs are an important part of looking after your home. Sometimes repairs are necessary because of general wear and tear, or because things go wrong and need a little extra attention.

You can request a non-emergency repair by completing our online form below. Please DO NOT use this form to report emergency repairs.

If you have an emergency repair please call us on 0300 300 0059 (includes out of hours emergency repairs). 

All repair requests are categorised in our responsive repair and heating/hot water repair timescales listed below. 

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